Screen Printing FAQs

  • WHAT IS YOUR TYPICAL TURNAROUND TIME?

    • Our typical turnaround time is 7 business days from the time that art mockups and quotes are approved. Large orders and projects that entail multiple designs may require longer time.

  • Do you offer rush service?

    • Yes. For a fee we offer rush service for any order needed sooner than 7 days. Please contact us to discuss your project.

  • Do you require a minimum order?

    • Yes. We require a minimum of 25 units.

  • WHAT are your preferred art files?

  • What brands do you carry?

    • We can source a wide selection of brands, garments, and products. Contact us to see if we can source the brand/item you have in mind for your project, or feel free to check out some of our vendors’ selections: Heritage Sportswear, S&S Activewear, TSC Apparel. We offer a wide range of options to meet your garment and budget preferences, from Gildan, to Bella + Canvas and Alternative Apparel.

  • Can I sample some apparel options?

    • Yes. Feel free to visit our warehouse to browse the items we currently have on-hand. We suggest you contact us first to ensure we have what you are looking for.

  • How do you ensure that you print the correct ink color(s)?

    • In most cases, we manually mix the ink for each project, and we get very close to the approved mockup. For added peace of mind, you may request an exact pantone to be ordered, which is an added fee and may affect the timeline (plastisol ink-type only).

  • What is the difference between plastisol and water-based ink? What are the pros and cons?

    • Plastisol ink (most widely used in the screen printing world)

      • The printed ink sits on top of the fabric.

        • Pros:

          • Cheaper

          • Colors never fade

          • We can order exact, custom pantones

        • Cons:

          • You can feel the ink on the shirt

          • After many many washes, the ink may crack (like the really old hoodies you probably have but we are talking years here)

    • Water based ink

      • The printed ink is absorbed into and actually changes the fiber colors of the fabric. Most water based inks work by bonding to the cotton in fabrics, so, fabrics that are anything other than 100% cotton will not have their full effect.

        • Pros:

          • You can’t feel the ink on the shirt / softer overall

          • Ink will never crack

        • Cons:

          • More expensive (slower for us to print and inks have a short shelf life)

          • Colors will fade, considerably more so if the blend of the fabric is anything other than 100% cotton. The fade can happen as soon as after the first wash. (The fade could be a pro though if you want a soft, vintage vibe)

          • Shirts are manufactured all over the world. Even shirts of the same style and color may have some coming from the US and some from Kenya, for example. And each country may produce their fabrics with slight differences. Country of origin can have an effect in how water based colors turn out.

          • Custom pantones not applicable

Often, water based ink is seen as the “green” ink printing method; that it’s healthier or better for the environment. This isn’t entirely true. The ink is water-soluble pre-cured, where plastisol is not, and that’s about it. Both ink types are non-natural chemical compounds that have their own make ups and proper disposals.

Click here for more thorough details on this topic: http://www.screenprinting.com/plastisol-vs-water-based-ink-for-textile-printing-1